Privacy Policy
Effective Date: January 29, 2026
At Candice Kaye Design ("we," "us," or "our"), we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use, and disclosure of Personal Information.
This policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Introduction
We provide this Privacy Policy to inform you of how we collect, use, and disclose Personal Information that we obtain from you through our website candicekayedesign.com, registration forms, and interactions with our sales team.
2. Personal Information We Collect
We collect Personal Information that is necessary to provide you with information about our housing developments and services. This includes information you provide to us voluntarily, such as:
Contact Information: Name, email address, mailing address, and telephone number.
Interaction Data: Records of your correspondence with us.
3. How We Use Your Information
We use the Personal Information we collect for the following purposes:
Communication: To respond to your inquiries and provide you with requested materials (portfolio materials, pricing, etc.).
Updates: To notify you about new collections, products, and projects.
Customer Service: To arrange appointments or follow up on project leads.
Analytics: To improve our website and marketing efforts (often using aggregated, non-identifiable data).
4. Consent and Electronic Communications (CASL)
By submitting your Personal Information to us, you consent to our collection, use, and disclosure of such information as set out in this Privacy Policy.
Marketing Emails: In compliance with Canada’s Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (CEMs) if we have your express or implied consent.
Opt-Out: You may withdraw your consent at any time by clicking the "Unsubscribe" link at the bottom of our emails or by contacting us directly.
5. Disclosure of Your Information
We do not sell, trade, or rent your Personal Information to third parties for their marketing purposes. We may disclose your information to:
Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., email marketing platforms, CRM software), so long as those parties agree to keep this information confidential.
Legal Requirements: When required by law or in the good-faith belief that such action is necessary to comply with a legal obligation or protect our rights.
6. Security of Your Information
We use reasonable physical, organizational, and technological security measures to protect your Personal Information from unauthorized access, collection, use, disclosure, copying, modification, or disposal. However, please note that no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Our website may contain links to other third-party websites. We are not responsible for the privacy practices or the content of such external sites. We encourage you to read the privacy policies of those websites.
8. Retention
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
9. Accessing and Correcting Your Information
You have the right to request access to the Personal Information we hold about you and to request corrections if it is inaccurate. To make such a request, please contact our team using the contact information below.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date."
Contact Us
If you have questions about this Privacy Policy or how we handle your Personal Information, please contact our team
Email: info@candicekayedesign.com